★★★★★
“When we urgently needed an accessible bathroom for our elder, NH Total Home Care LLC exceeded all expectations. Norm, the owner, went above and beyond to accommodate our tight timeline. Working with our 1930s farmhouse's challenging features (horsehair plaster and wainscoting), their team demonstrated exceptional expertise in demolition - managing what could have been a messy project with remarkable skill.
What truly sets them apart:
- Punctual and reliable - they actually showed up when promised!
- Budget-conscious - they actively helped find cost-effective alternatives to expensive materials
- Expert design guidance for accessibility needs
- Efficient communication through text messaging
- Regular check-ins from Norm, both in person and by phone
- Completed on schedule, creating a perfectly accessible bathroom that even impressed our hospice team
After 42 years of homeownership and countless contractor experiences, NH Total Home Care's professionalism, integrity, and genuine care stand out. Their team was respectful, accommodating, and skilled. The finished bathroom was exactly what we needed, making it easy for our elder to receive assistance in the shower.
This is hands-down the best contractor experience we've ever had. I highly recommend NH Total Home Care LLC for anyone needing home modifications, especially for accessibility needs. They're a rare find in today's construction industry.”
Susan Fitzell